One Day to get Customer focussed in Supply Chain Management
- 2000.00 EUR Indication per group (excl. VAT and travel.)
- in company
Focus your entire team on the most important part of the Supply Chain. One Day to get Customer focussed in Supply Chain Management is designed to provide foundational information about supply chain management to staff who support the supply chain. As customers add value to the Supply Chain, this seminar is focuses entirely on servicing them.
One Day to get Customer focussed in Supply Chain Management is designed to generate interest in supply chain management from a broader range of professionals within corporate organizations.
One Day to get Customer focussed in Supply Chain Management consists of three modules which are presented in one day.
The seminar covers the following subjects:
Part 1: Defining customer-focused SCM
- Basics of customer-focused SCM
- The customer and SCM
- Performance measures for SCM
- Benefits and financial impact of SCM
Part 2: Key elements in customer-focused SCM
- Globalization and SCM
- Outsourcing and SCM
- Risk management, security and compliance
- Information technology
- Lean/six sigma/agile/TOC
- Service/product design
Part 3: Key processes supporting customer-focused SCM
- Operational planning and control
- Supply management
- Distribution management
- Key success factors